Pricey Client Service, On September 25 my twelve year outdated son, Aaron Silvers was booked on American Airlines flight 1358 flight at three:10PM from Chicago O’hare in path to L. a. LAX airport. He was escorted by a buddy in the family, Lori Cooper, into the airport and through stability for the gate. For a fee of $one hundred fifty that I Formerly paid out, your airline confident me that my son would be Secure and cared for very properly. The flight was announced delayed the moment they arrived to the gate. Our loved ones Buddy, Lori called into her Office environment to tell them that she was running late. The 2 of them obtained some lunch and waited. The flight was as a consequence of depart at four:15PM, so it wasn’t so inconvenient. They met back again with the gate to board plus the attendant advised them which the flight was delayed An additional 50 percent one hour because of depart at 4:45PM.
Had an online reservation established to go and when wanting to post it instructed me to get started on more than – I identified as a agent at once and explained they might begin to see the price I was quoted but when refreshed when up $a hundred and twenty – Not easy to think that they would not stand by what they might see online – I wound up needing to pay out the additional $120 because I essential Those people precise flights – all over again challenging to think they'd not stand beside the online price – very high priced
You will find there's Center aged African American woman with a short hair Lower and Eyeglasses at your Philadelphia Airport spot who refused to offer me her full name After i requested it on account of her despicable Perspective. She finally instructed me her name was “D” and hid her identify badge as she stated this. “D” does not deserve a work in shopper service and especially not with your top notch check in space where by I encountered her. As I rushed past the very long TSA line to your self service ticketing counter with only 40 minutes right up until my flight departed I had been pleased to find out there was a free kiosk. I started to retrieve my reservation and midway by means of this method “D” walked nearly me and said “That is for top quality passengers only” I appeared up within the display baffled because there wasn’t any signal or indicator which the kiosks had been first-class kiosks and Furthermore I wondered how “D” understood I had been or was not first-class and why she would make these an assumption. I replied “Justification me?” “D” condescendingly said “These kiosks are for top notch Bonuses travellers only”.
I wanted to let you realize of an outstanding youthful lady you have got working in your case at Dallas-Ft. Worth airport. Her name is Nyanina Kong, and she or he goes through the identify of Nina.
American Airlines Consumer service hotline is definitely obtainable and client friendly. However, you have to wait around close to 2 minutes to talk to a consumer service representative. It's essential to pay attention to a lengthy speech relating to current updates.
File LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico State on May 14th. Our strategy was to fly the next morning to Phoenix on Flight 5635 We arrived within the airport at four:30 am on May possibly fifteenth and our flight AT six:fifteen AM was cancelled as a result of deficiency of communications for that pilot to direct his flight. Regrettably, there were no other flights to Phoenix that day. So we were given an overnight remain in El Paso. We experienced now turned in our rental automobile thus we were being stranded at the hotel for your working day!!. The travel agent rescheduled our flight for the next day Could 16th. We had been looking at our tickets afterwards while in the working day and realized a thing was Erroneous with our tickets so we went again into the airport and talked to the agent and we only had a flight to PHOENIX. No flight had been scheduled to Puerto Vallarta on that day!!! If we had not checked With all the agent we would have been layed around in Phoenix for one more working day. We experienced also upgraded our seats so we shed above $two hundred in expenses.
Ps I also mailed a criticism to AA by using their wed web site and made an effort to solve this situation And that i never acquired a reaction. Just another fictitious match supplied you by American
I can not get the criticism part of the American Airlines Site to work. So This is actually the only area i can check my blog discover to put up my info prior to mailing it to the cooperate Business office.
I a short while ago had a flight cancelled by American Airlines and stood in the line for 45 minutes to obtain rebooked on A further flight. I used to be stunned to understand that the gate brokers didn't Possess a check out in the obtainable USAIR flights.
continue to nothing on flight 1583. Never recognize deficiency of conversation. Am now knowing I am unlikely to create connection in Miami at 10am
My difficulty was a bag which was overweight. A person lady stored declaring I could only choose 50 lbs, even when I advised her I used to be joyful to pay for overage costs. This other female wasn't as well handy. However, Nina Kong went genuinely out of her way to help you me… contacting for information and facts, looking issues up…she even helped me transfer the bag to a secure spot though I went by it to see if I could rearrange and pull some pounds out.
My daughter and I flew to Barbados for my Buddy”s funeral on Jul 23rd. We had a disservice and around the return flight, we were forced to attend over an hour for business jet travel Seattle a wheelchair. It had been aggravating, and as an individual with cardiac wellbeing, it had been rather Frightening.
So I’m sitting down in one of your respective fucking late planes once more.. Pilot claims twenty five moment hold out on the fucking runway thanks to some
I happen to be trapped in Charlotte for almost each day now. I'm alleged to be connecting to New Bern, NC. I will not be flying American Airlines all over again!